{"modules":[{"id":"88443d09-fe1a-41b1-9b41-ace0de21bccf","type":"Disconnect","branches":[],"parameters":[],"metadata":{"position":{"x":1728,"y":436}}},{"id":"8f585db5-1406-477c-9e35-e8e201de8077","type":"PlayPrompt","branches":[{"condition":"Success","transition":"87622a83-0077-4202-834c-a66ff48dae1f"}],"parameters":[{"name":"Text","value":"Sorry, I didn't get you. Let's try again.","namespace":null},{"name":"TextToSpeechType","value":"text"}],"metadata":{"position":{"x":749,"y":294},"useDynamic":false}},{"id":"58c26974-3516-4582-b080-6925df54a125","type":"Transfer","branches":[{"condition":"AtCapacity","transition":"88443d09-fe1a-41b1-9b41-ace0de21bccf"},{"condition":"Error","transition":"88443d09-fe1a-41b1-9b41-ace0de21bccf"}],"parameters":[],"metadata":{"position":{"x":1497,"y":55},"useDynamic":false,"queue":null},"target":"Queue"},{"id":"eecb64aa-487c-4ef9-8eba-971084dcba40","type":"CheckAttribute","branches":[{"condition":"Evaluate","conditionType":"Contains","conditionValue":"agent","transition":"1a3ffebf-349f-4a34-acc5-63560db3d85a"},{"condition":"NoMatch","transition":"88443d09-fe1a-41b1-9b41-ace0de21bccf"}],"parameters":[{"name":"Attribute","value":"customDateOfBirth"},{"name":"Namespace","value":"Lex.Slots"}],"metadata":{"position":{"x":992,"y":195},"conditionMetadata":[{"operator":{"name":"Contains","value":"Contains","shortDisplay":"contains"},"value":"agent","id":"b367406b-7ece-40d3-a258-6f6c04c2cf20"}]}},{"id":"6626df32-fc49-40a4-8c56-7eb712cd22a1","type":"CheckAttribute","branches":[{"condition":"Evaluate","conditionType":"Contains","conditionValue":"agent","transition":"1a3ffebf-349f-4a34-acc5-63560db3d85a"},{"condition":"NoMatch","transition":"eecb64aa-487c-4ef9-8eba-971084dcba40"}],"parameters":[{"name":"Attribute","value":"accountNumber"},{"name":"Namespace","value":"Lex.Slots"}],"metadata":{"position":{"x":726,"y":66},"conditionMetadata":[{"operator":{"name":"Contains","value":"Contains","shortDisplay":"contains"},"value":"agent","id":"c6bbed6c-bfd3-4f79-9cf7-8c960a863986"}]}},{"id":"1a3ffebf-349f-4a34-acc5-63560db3d85a","type":"SetQueue","branches":[{"condition":"Success","transition":"58c26974-3516-4582-b080-6925df54a125"},{"condition":"Error","transition":"58c26974-3516-4582-b080-6925df54a125"}],"parameters":[{"name":"Queue","value":"arn:aws:connect:eu-west-2:761915089836:instance/3c93abc2-b91c-4150-83f6-d9c524326d71/queue/f6832edc-9319-43ff-a9f5-4a58c212d8df","namespace":null,"resourceName":"BasicQueue"}],"metadata":{"position":{"x":1223,"y":93},"useDynamic":false,"queue":{"id":"arn:aws:connect:eu-west-2:761915089836:instance/3c93abc2-b91c-4150-83f6-d9c524326d71/queue/f6832edc-9319-43ff-a9f5-4a58c212d8df","text":"BasicQueue"}}},{"id":"87622a83-0077-4202-834c-a66ff48dae1f","type":"GetUserInput","branches":[{"condition":"Evaluate","conditionType":"Equals","conditionValue":"CheckBalance","transition":"6626df32-fc49-40a4-8c56-7eb712cd22a1"},{"condition":"Evaluate","conditionType":"Equals","conditionValue":"TransferFunds","transition":"6626df32-fc49-40a4-8c56-7eb712cd22a1"},{"condition":"Evaluate","conditionType":"Equals","conditionValue":"FollowupBalance","transition":"6626df32-fc49-40a4-8c56-7eb712cd22a1"},{"condition":"NoMatch","transition":"8f585db5-1406-477c-9e35-e8e201de8077"},{"condition":"Error","transition":"8f585db5-1406-477c-9e35-e8e201de8077"}],"parameters":[{"name":"Text","value":"Welcome to a financial company. How can I help you today?","namespace":null},{"name":"TextToSpeechType","value":"text"},{"name":"BotAliasArn","value":"arn:aws:lex:eu-west-2:761915089836:bot-alias/TOGYIJWLY0/TSTALIASID","namespace":null},{"name":"LexVersion","value":"V2"}],"metadata":{"position":{"x":456,"y":124},"conditionMetadata":[{"id":"aa03619d-2ec1-4e5f-b61a-225fb1e80628","value":"CheckBalance"},{"id":"056bcf65-32b7-42f8-b767-a182064484db","value":"TransferFunds"},{"id":"1e350211-43b9-40dd-8f02-f3ecaba1ad09","value":"FollowupBalance"}],"useDynamic":false,"dynamicMetadata":{},"useLexBotDropdown":true,"useDynamicLexBotArn":false,"lexV2BotName":"BankingBot","lexV2BotAliasName":"TestBotAlias"},"target":"Lex"},{"id":"0e4b629e-3d1d-4d1d-bcff-7a3df8d62faf","type":"SetVoice","branches":[{"condition":"Success","transition":"ec267619-dbfa-464f-b74a-7c41066f1060"}],"parameters":[{"name":"GlobalVoice","value":"Joanna"}],"metadata":{"position":{"x":180,"y":97},"overrideConsoleVoice":false,"defaultVoice":"Conversational","fragments":{"SetContactData":"ec267619-dbfa-464f-b74a-7c41066f1060"}}},{"id":"ec267619-dbfa-464f-b74a-7c41066f1060","type":"SetContactData","branches":[{"condition":"Success","transition":"87622a83-0077-4202-834c-a66ff48dae1f"},{"condition":"Error","transition":"87622a83-0077-4202-834c-a66ff48dae1f"}],"parameters":[{"name":"ContactData","namespace":null,"languageCode":"en-US"}],"metadata":{"position":{"x":0,"y":0}}}],"version":"1","start":"0e4b629e-3d1d-4d1d-bcff-7a3df8d62faf","metadata":{"entryPointPosition":{"x":15,"y":38},"snapToGrid":false,"name":"BankingBot_Contact_Flow","description":null,"type":"contactFlow","status":"published","hash":"da073c9759845a31529d4334e60a3396473c60df8e7fac763d5bccb3d5ce9d56"},"type":"contactFlow"}